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About Membership Rewards

  • About the Program
    • 1. How do I enrol in the Membership Rewards® Program?

      The following Personal and Small Business Cards are eligible to earn Membership Rewards points and are automatically enrolled in the Program:
      Centurion® Card from American Express™, Choice Card from American Express™, ChoicePlus Card from American Express™, The American Express® Gold Rewards Card, The American Express® Platinum Card The American Express® Business Gold Rewards Card, The Business Platinum Card® from American Express®

      If you have the American Express® Card, you may enrol in the Program for an annual fee of $50, plus applicable taxes.

      To find out more, call us at 1-800-668-2639 or click here to apply for a Card.
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    • 2. Can I enrol my Corporate Card in the Membership Rewards Program?

      Yes, provided your company allows it. Please talk to your Program Administrator to see if your company allows Membership Rewards enrolment. Please call American Express Corporate Services at 1-800-716-6661 to enrol.
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    • 3. I have two Cards that are eligible to earn Membership Rewards points. Can I link them together and consolidate my points?

      If you have more than one Card that allows you to earn points, you can ask that they be linked so that points are accumulated in the same Points Account. To be linked, your Cards have to be issued in your own name (including your Corporate Card). Generally, linked Cards must also participate in the same reward level. To inquire about linking your Cards, please call 1-800-668-2639.

      For Full Membership Rewards Program terms and conditions please see the Terms & Conditions tab.
      Return to the top
    • 4. What can I get for my points?

      Your points give you access to a wide range of exciting Rewards. You can enjoy a selection of top-brand merchandise, premium travel and entertainment rewards, as well as a variety of gift cards and certificates.

      Each Card that participates in the Program is assigned to a reward level on our system where the Reward options available with the Card are set up. Different levels have different Reward options, for example, some allow point transfers to Aeroplan®* while others do not.

      Please login to your account to view the many redemption options available to you.
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    • 5. Can anyone else use my points?

      As the Basic Cardmember, you are the only person who can redeem the points in your Membership Rewards Points Account.
      Return to the top
    • 6. Why were points taken from my account?

      You may lose points in the following circumstances:
      - if you do not make your required monthly payment on time
      - if you cancel your Card
      - if we cancel your Card
      - if your Points Account is cancelled
      - if your company cancels your Corporate Card

      You can request we return lost points. It is ultimately our decision and we may agree to return lost points if:
      - your Card and all Linked Cards are in good standing;
      - you make your request to return lost points within 3 months of the date of the Card statement showing the points removed; and
      - you pay the reinstatement fee

      For Full Membership Rewards Program terms and conditions please see the Terms & Conditions tab.
      Return to the top
    • 7. Where can I find Rewards?

      Login to your account above and click here to start redeeming!
      Return to the top

    Have we missed anything?

    If you have any questions about the Membership Rewards program or would like to learn more, please call us at 1-800-668-AMEX (2639)

  • About Earning Points
  • About Redeeming Points
  • Terms & Conditions
  • 1. How do I enrol in the Membership Rewards® Program?

    The following Personal and Small Business Cards are eligible to earn Membership Rewards points and are automatically enrolled in the Program:
    Centurion® Card from American Express™, Choice Card from American Express™, ChoicePlus Card from American Express™, The American Express® Gold Rewards Card, The American Express® Platinum Card The American Express® Business Gold Rewards Card, The Business Platinum Card® from American Express®

    If you have the American Express® Card, you may enrol in the Program for an annual fee of $50, plus applicable taxes.

    To find out more, call us at 1-800-668-2639 or click here to apply for a Card.
    Return to the top
  • 2. Can I enrol my Corporate Card in the Membership Rewards Program?

    Yes, provided your company allows it. Please talk to your Program Administrator to see if your company allows Membership Rewards enrolment. Please call American Express Corporate Services at 1-800-716-6661 to enrol.
    Return to the top
  • 3. I have two Cards that are eligible to earn Membership Rewards points. Can I link them together and consolidate my points?

    If you have more than one Card that allows you to earn points, you can ask that they be linked so that points are accumulated in the same Points Account. To be linked, your Cards have to be issued in your own name (including your Corporate Card). Generally, linked Cards must also participate in the same reward level. To inquire about linking your Cards, please call 1-800-668-2639.

    For Full Membership Rewards Program terms and conditions please see the Terms & Conditions tab.
    Return to the top
  • 4. What can I get for my points?

    Your points give you access to a wide range of exciting Rewards. You can enjoy a selection of top-brand merchandise, premium travel and entertainment rewards, as well as a variety of gift cards and certificates.

    Each Card that participates in the Program is assigned to a reward level on our system where the Reward options available with the Card are set up. Different levels have different Reward options, for example, some allow point transfers to Aeroplan®* while others do not.

    Please login to your account to view the many redemption options available to you.
    Return to the top
  • 5. Can anyone else use my points?

    As the Basic Cardmember, you are the only person who can redeem the points in your Membership Rewards Points Account.
    Return to the top
  • 6. Why were points taken from my account?

    You may lose points in the following circumstances:
    - if you do not make your required monthly payment on time
    - if you cancel your Card
    - if we cancel your Card
    - if your Points Account is cancelled
    - if your company cancels your Corporate Card

    You can request we return lost points. It is ultimately our decision and we may agree to return lost points if:
    - your Card and all Linked Cards are in good standing;
    - you make your request to return lost points within 3 months of the date of the Card statement showing the points removed; and
    - you pay the reinstatement fee

    For Full Membership Rewards Program terms and conditions please see the Terms & Conditions tab.
    Return to the top
  • 7. Where can I find Rewards?

    Login to your account above and click here to start redeeming!
    Return to the top

Have we missed anything?

If you have any questions about the Membership Rewards program or would like to learn more, please call us at 1-800-668-AMEX (2639)